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policies

preferred mailing list

• Occasionally, we will have a vacancy in one of our classes.  Attendees who register on the preferred mailing list may receive notice 24-48 hours of an available seat in a class. 
• These preferred mailing list class attendees will be extended a 10-20% discount for these last minute registrations. 
• Frequent class attendees will receive last-minute registration notices on a more frequent basis.

class registration policies

• Class registration fees must be paid for at the time of registration as classes are filled on a first-come first-served basis.  We are happy to honor requests for refunds if the request is made 7 calendar days prior to the class. 
• Within the 7 day to 48 hour window, we will honor a request transfer to another class. 
• If a cancellation is received within 48 hours of the class start, we will be happy to welcome a substitute but are unable to offer a refund or transfer to another class date. 
• We reserve the right to cancel a class for any reason in which case a full refund or credit towards another class will be given.
• Bad weather policy:  mise en place will make a determination no later than 2 hours prior to a class and will make every attempt to notify you of such cancellation by phone and/or email if you have provided such information.

special programs for our avid cooks!

• Special discounts are available for multi-class registrations via the purchase of a gift card. 
• Please note that gift cards are intended for use by one person, or in the case of special "bring along a friend" gift certificates, two people. 

alcoholic beverage policy

• mise en place has a full-service hotel and restaurant liquor license. 
• Some classes, for example wine tastings, may include alcoholic beverages and will be noted in the class description.  
• If not specifically noted, classes offer beverages as an additional purchase. 
• Please note on the class description whether alcohol will be provided as part of the class registration fee or charged as an additional item.

tax policy

• Please refer to your individual class description at registration to determine whether alcohol is included in the price of registration. 
• All class registrations include food and are not taxed. 
• If the class offers wine at an additional charge, it will be taxed accordingly.

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